FAQ

**Please allow a minimum of 4 weeks notice for a custom birthday or celebration cake. A limited number of birthday cakes are booked each weekend and availability becomes very limited during the holidays and the wedding season.

**No. Custom cakes can not be shipped at this time. We take pride in our work and to provide you with a perfectly detailed and fresh cake for your big event.

**Yes. After your consultation and estimate on the details of your order, a 50% deposit is required to confirm your booking date. Estimates are only valid for 72hrs.

**Yes. Creative Sweets Bakery offers complimentary tastings for all prepaid multi-tiered cakes. Cake tastings are packaged “to-go” and consist of our most popular flavors for single-tiered cakes, or for orders not yet confirmed with payment, cake tastings can be purchased. Cake tastings are available the second Saturday of each month.

**Yes! Creative Sweets Bakery offers custom dessert packages to suit your needs. Some of the items that we offer are brownies, macarons, cookies, chocolate covered treats fruits, cake pops and cupcakes. Please note that there are minimum order requirements for these items.

**It is recommended that all buttercream cakes be stored in the fridge, but eaten at room temperature (the butter in our cakes firms up in the cold, so don’t be shy about displaying your cake during the party!). Cakes displayed at outdoor events/weddings should be placed in a cool, covered area. Warm temperatures and sunlight may cause structural issues (after all, the cake is perishable!). Fondant-wrapped cakes, on the other hand, may “sweat” if placed in the refrigerator. Therefore fondant cakes should be kept in a cool, dry place

**Custom cakes can sometimes be difficult to transport. Cake boxes should always be placed on an even surface (floor of the car, passenger’s lap, etc.). They must remain cool and should not be placed in direct sunlight. Fast turns, and sudden stops/starts increase the likelihood of damage. All in all, just drive cautiously!

**We get asked this question a lot! First and foremost, you are investing in a cake made with quality ingredients (think rich butter, quality cocoa, creamy buttermilk, fresh fruit, vanilla bean paste, etc). Unlike supermarket cakes, which are made with cheap ingredients and then frozen until needed, our cakes are made using only “the best of the best”. We care about what your family eats just as much as you do! Furthermore, you are investing in the time, knowledge, and skill of a cake-decorating professional. A single-tier buttercream cake takes a minimum of 2.5 hours to create. Throw on some extra tiers, delicate gum paste flowers, detailed hand-piped designs, or fondant decorations, and before you know it one cake takes an entire day!